Internet is a unique medium. You can track each and every click, anywhere. What is essential for a successful online expansion strategy is a good marketing intelligence which can be easily achieved on the web, surpassing offline in all categories.
Who, where and how?
Track, each end every one of them. Ask your self the following questions:
- Where do they come from? Google, Yahoo, blogs etc.
- What is the biggest source?
- What is the demographics(some software allows you to get general statistics on gender, age)
- What pages do they mostly land? If one is optimized, where do they go after?
- Where do they leave? Find out the page with the biggest exit ratio and improve it.
- How many convert? What can you do improve conversion?
A number of free-for-all, very effective web tracking tools are available at anyone’s disposal, which analyze traffic and break down raw log files into readable, very visual chunks of information.
Google Analytics – by far the most popular tool, very easy to install and very powerful. Analytics tracks all activity done on your website, not limited by Google traffic, so any actions on your part can be easily analyzed.
Live Search Webmaster Center(Microsoft) – following in Google’s footsteps Microsoft released it’s own tracking package, which essentially does the same task. One advantage to note - it can break down your traffic into demographics by age and gender.
Increase the conversion rate with back up responses.
A back up response can be described as content designed to capture prospects who are interested, but not ready to buy yet. The primary purpose of a good back up response would be to induce interest in potential customers and get them to read/use/download what you have.
It can take many forms:
Newsletter.
Who knows more about your industry then you do? A weekly newsletter, with valuable information, will paint an image of expertise. Depending on the nature of your business and the audience, you can blend a degree of sales with its content. A trade off can be accepted as long as there is value it.
PDF Book, White Paper.
A very effective method, not only to secure the prospects who are interested, but getting new traffic can be achieved through a PDF formatted book. Write helpful material of 40 - 80 pages on your topic and release it to the public domain though social networks, your web frontier and P2P networks. Prospects who are interested in your offerings will be more likely to purchase once you establish a high degree of expertise. PDF can also serve as a direct traffic line to your website.
Software.
If you naturally deal with software, it is a good idea to develop a small, useful application that eases the life of potential customers, who will thank you for it in the long run and come back to you when they are ready to purchase.
Whatever you do, conversion can be always taken to another level. A successful SEO strategy, mixed with strategic thinking will expand your profits and give you an edge over competition.